Frequently Asked Questions

–     You would have to order one at a time. In the event where you’d ask two separate questions in a single order, since you’d have already paid, we’ll provide you advice on the first topic. 

 –     In most cases, you should receive the reply in your provided email within hours (up to 24 hours). 

 –    We keep all information until we give you a reply. Your information will be deleted the moment we send you the reply. 

–     As per the general norm, a psychologist is a professional that works within certain standard, regulated by a certain board. A psychologist, when having a session with you, he/she only pushes you to talk endlessly without going forward to advise you. Every information that you share with him/her is recorded and stored for possible future use. Just to emphasize, a psychologist has a "Legal Obligation" to share your confidential information whenever it is requested by law.

We need to understand that, all recorded information  can be used by the government, lawyers and any other third party and most of the time, when your information are being used,  it’s to put you in very vulnerable positions, to crucify your personality, they’re never used to your advantage. 

We never said not to trust a psychologist. We’d rather tell you to be very careful with the information you put out there, especially when your name is attached to it. We are living in a world where information is priceless. Most of the time it is used to your disadvantage and it can jeopardize your right and freedom. 

At DistantPal, we are there to help you think and come to certain conclusions, without you being afraid of future repercussion, but also come up with diverse possible solutions. This is why we advised you to contact under a PEN NAME which will never be linked to you. 

DistantPal is a sanctuary where you can feel like you’re interacting with your very close friends.  While a close friend can end up turning his/her back on you and tells all your secrets, here at DistantPal, we don't know you, you don't know us, therefore such thing will never happen. You can tell us your stories and receive blunt advice to help you to possibly take the best decisions for yourself.